What We Collect and Why
When you register, we collect your name, email address, date of birth, and the mobile wallet details you use — whether that is bKash, Nagad, or Rocket — solely to operate your account and process transactions. We also collect device identifiers, IP address, and session activity
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logs to keep your account secure and to meet our fraud-prevention obligations. Payment data tied to bKash, Nagad, and Rocket transactions is handled through encrypted channels; we do not store full wallet credentials on our servers. We collect only what we need to run the service.
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If you contact our support team, we retain that correspondence to resolve follow-up queries. Cookies and similar tracking tools record browsing behaviour on our platform so we can improve navigation and surface relevant content. You can manage cookie preferences through your browser settings at any time.
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Our data practices apply to all accounts regardless of the deposit method used. Eligibility to hold an account and the lawful basis for processing your data depend on your local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.